Chelmsford Privacy

1. Information Chelmsford Collects

Chelmsford collects and processes several types of personal information, including:

2. How Chelmsford Uses Your Information

Chelmsford uses your personal information for the following purposes:

• Service Delivery (Chelmsford Contracts):
  • Processing and managing your vehicle rental bookings and agreements in Chelmsford. Verifying your identity and confirming you meet our rental requirements. Facilitating vehicle collection and return processes at our Chelmsford office. Processing payments and managing deposits and charges for each rental.
• Chelmsford Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and important rental information for Chelmsford bookings. Responding to your inquiries and providing customer support by phone, email and online chat. Notifying you of changes to our services or policies that affect Chelmsford reservations.
• Chelmsford Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates to people in Chelmsford where you have given consent or we have a legitimate interest. You can opt out at any time.
• Chelmsford Service Improvement (Legitimate Interest):
  • Analyzing website usage to improve user experience and functionality across Chelmsford. Conducting research to refine our Chelmsford vehicle fleet and services.
• Chelmsford Compliance (Statutory Obligation):
  • Complying with Chelmsford's legal, regulatory and tax requirements. Preventing fraud and maintaining the security of our services in Chelmsford. Resolving disputes and enforcing our terms and conditions in Chelmsford.

3. Information Sharing in Chelmsford

Chelmsford may share your personal information with:

• Chelmsford Providers: Third-party companies that help Chelmsford deliver its services, such as payment processors, IT support providers, and maintenance services. These providers are contractually obligated to protect your data.

Chelmsford does not sell your personal information to third parties for marketing purposes.

4. Data Security in Chelmsford

Chelmsford implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Measures include encryption, access controls, secure servers, and regular security assessments. No internet transmission or storage can be guaranteed to be completely secure.

5. Data Retention

Chelmsford retains your personal information only for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, accounting or reporting requirements. Retention periods vary according to the type of information and the context in which it is processed.

6. Your Rights in Chelmsford

Under UK data protection law, Chelmsford residents have these rights:

• Right of Access — Chelmsford: Request a copy of the personal information Chelmsford holds about you.

To exercise these rights in Chelmsford, please contact us using the details below.

7. Cookies and Tracking — Chelmsford

Chelmsford's website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Chelmsford Policy

Chelmsford may update this Privacy Policy periodically to reflect changes in its practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. Please review this policy regularly.

9. Contact Chelmsford

For questions about this Privacy Policy or Chelmsford's data practices, please contact us: